Case Studies

Best Western Arizonian Inn

Challenge: Declining revenues, failing inspections, high staff turnover, and unqualified employees in a small town with limited resources.

Approach: Coaching-driven leadership, comprehensive staff training, operational reorganization, and cost controls.

Results: Revenues doubled in 3 years, 75% annual ROI sustained over 12 years, soaring staff morale, and excellent inspections.

Client Voice: “Tina’s coaching transformed me personally and professionally.”

Charles Brown

La Quinta

Challenge: Operational difficulties and low morale during the COVID pandemic.

Approach: Situational leadership, competitive pay, and focused coaching.

Results: Hotel sold for 30% profit in 11 months, staff praised Tina’s leadership.

Client Voice: “Best boss I ever had.”

Staff feedback

Econolodge and Other Hospitality Businesses

Challenge: Revenue struggles and staff retention issues over many years.

Approach: Simple, effective coaching-driven management and operational improvements.

Results: Sustained profitability for 15 years.

Client Voice: “Tina’s leadership helped us pass inspections and build reliable teams.”

Garner by IHG and Best Western

Challenge: High turnover, failing inspections, costly payroll during renovation.

Approach: Coaching-driven management, staff empowerment, operational restructuring, and cost controls.

Results: Payroll cut by nearly 40%, expenses reduced, improved morale, and passed inspections within a year.

Client Voice: “Tina’s coaching elevated my leadership and streamlined operations.”

Devin LaBar